Any information which we hold in your customer account (including information which you add to your Profile) will be held in accordance with our Privacy Policy. By registering on the Website you undertake that all the details you provide to us for the purpose of registering on the Website and purchasing the Goods are true, accurate, current and complete in all respects. You will receive a confirmation via email when your account is created.
When you log in to your account, you will be able to do the following:
-proceed through checkout faster when making a purchase;
-check the status of orders;
-view past orders;
-make changes to your account information;
-change, add to or delete content from your Profile and/or deactivate your Public Profile;
-change your password;
-and store alternative addresses (for shipping to multiple family members and friends!).
You are responsible for maintaining the confidentially of your login details and any activities that occur under your account. If you have any concerns about your login details or think they have been misused, you should contact info@vanillawind.com straight away to let us know. We can deactivate or delete your account (and/or your Profile) for you at any time, on request.
If you deactivate your Profile or request that we do so by email to info@vanillawind.com, it may take up to 2 working days to process your request. Please note that by deactivating your Profile, your Profile will be suspended and can be reactivated at any time. Deleting your Public Profile is permanent and irrevocable. If you request that we delete your Public Profile, please note that:
we will not be able to reactivate it for you; it may take up to 7 working days to remove your Profile from the Websites and we may, after a period of 12 months delete your Profile from our back-up files;
and while we will delete all information and content which relates only to you, we will not be able to remove all comments or content which involve other users – these will remain visible on the Website.